Question 1
Staff authorized in ZEC at arrival
All agents who must work
Agt in charge of arrival
Agt in charge of arrival + line enginner
Question 2
Correct procedure for cabin door
The agent makes conventional to captai from the ground
The agent hit the window door and make the thumb-up sign
The agent hit the metallic part of the door and leave the CAM
Properly position the plaform of the CAM before knocking...
Question 3
Walkaround check prior departure
Full WA is mandatory on each flight
Full WA is mandatory on transit flight
Partial WA is mandatory on transit flight
WA can be performed by several agents
Question 4
Aircraft damage
Make a full CREDA
Make a full CREDA+e-care report
Make a full CREDA+e-care report+liability letter
E-care report+liability letter +telex to OAM
Question 5
LIR
Signatures must be present in all boxes
Signature of C2 is enough
C2 + loading agent
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