Question 1
What are the three key components of motivation?
IntensitySatisfactionDirectionPersistence
IntensitySatisfactionDirectionPersistenceQuestion 2
Why is motivation important in the workplace?
It influences employee efficiency and engagementIt ensures employees follow strict rulesIt reduces turnover and improves job satisfactionIt guarantees all employees will be equally productive
It influences employee efficiency and engagementIt ensures employees follow strict rulesIt reduces turnover and improves job satisfactionIt guarantees all employees will be equally productiveQuestion 3
Which of the following is NOT a risk of excessive motivation?
BurnoutIncreased productivityMental exhaustionDecreased engagement
BurnoutIncreased productivityMental exhaustionDecreased engagementQuestion 4
According to Maslow’s Hierarchy of Needs, which is the highest level of motivation?
Social needsSafety needsSelf-actualizationEsteem needs
Social needsSafety needsSelf-actualizationEsteem needsQuestion 5
What is a major criticism of Maslow’s theory?
It does not apply to modern workplacesNeeds do not always follow a rigid hierarchyIt only applies to high-income employeesIt ignores financial incentives
It does not apply to modern workplacesNeeds do not always follow a rigid hierarchyIt only applies to high-income employeesIt ignores financial incentivesQuestion 6
According to McClelland’s Theory of Needs, what are the three primary motivators?
Need for securityNeed for achievementNeed for affiliationNeed for power
Need for securityNeed for achievementNeed for affiliationNeed for powerQuestion 7
7. How does McClelland’s theory differ from Maslow’s?
It focuses on learned needs rather than a fixed hierarchyIt eliminates the need for self-actualizationIt only applies to managers and leadersIt states that people have the same dominant needs throughout life
It focuses on learned needs rather than a fixed hierarchyIt eliminates the need for self-actualizationIt only applies to managers and leadersIt states that people have the same dominant needs throughout lifeQuestion 8
What is a characteristic of a Theory X manager (McGregor’s Theory)?
Focuses on punishment and rewardsAssumes employees are naturally motivatedEncourages employee autonomyBelieves employees need strict supervision
Focuses on punishment and rewardsAssumes employees are naturally motivatedEncourages employee autonomyBelieves employees need strict supervisionQuestion 9
What is the key principle of Herzberg’s Two-Factor Theory?
Hygiene factors prevent dissatisfaction, but motivators drive satisfactionExtrinsic motivation is more important than intrinsic motivationEmployees are motivated only by financial rewardsAll employees respond equally to the same motivators
Hygiene factors prevent dissatisfaction, but motivators drive satisfactionExtrinsic motivation is more important than intrinsic motivationEmployees are motivated only by financial rewardsAll employees respond equally to the same motivatorsQuestion 10
Which of the following is a hygiene factor in Herzberg’s theory?
RecognitionJob securityAchievementMeaningful work
RecognitionJob securityAchievementMeaningful workQuestion 11
What is the main idea of Reinforcement Theory?
Personality is the only factor in motivatiWork conditions determine all motivation factorsEmployees are only motivated by salaryMotivation is shaped by the consequences of behavior
Personality is the only factor in motivatiWork conditions determine all motivation factorsEmployees are only motivated by salaryMotivation is shaped by the consequences of behaviorQuestion 12
Which of the following is an example of positive reinforcement?
Removing remote work privileges after repeated mistakesPunishing an employee for missing deadlinesGiving a bonus for excellent performanceReducing micromanagement when employees perform well
Removing remote work privileges after repeated mistakesPunishing an employee for missing deadlinesGiving a bonus for excellent performanceReducing micromanagement when employees perform wellQuestion 13
Why do financial incentives not always work as motivators?
Employees prefer negative reinforcement over moneySalaries are not a factor in job satisfactionSome jobs are driven by purpose rather than financial rewardsEmployees do not care about money
Employees prefer negative reinforcement over moneySalaries are not a factor in job satisfactionSome jobs are driven by purpose rather than financial rewardsEmployees do not care about moneyQuestion 14
How can managers effectively motivate employees?
By adapting motivation strategies to individual needsBy using a one-size-fits-all motivation approachBy balancing intrinsic and extrinsic motivatorsBy focusing only on short-term financial rewards
By adapting motivation strategies to individual needsBy using a one-size-fits-all motivation approachBy balancing intrinsic and extrinsic motivatorsBy focusing only on short-term financial rewards
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